Frequently Asked Questions F.A.Q.

  1. What happens after I place my order?  If you are uploading artwork for print, we will review the files to determine if they are acceptable.  If the quality of your image will result in a low quality print, we will contact you to determine the best course of action.  If we are creating artwork for you, we will email a proof of the design within 24 hours of receiving your order.
  2. Will my order look exactly like the proof you send? The final product you receive may be slightly different due to several factors.  (1) The proof is intended to be only a representation of what your final product may look like.  With that in mind, (2) artwork sizes and colors may vary once printed on garments.  (3) Colors in your artwork may look slightly different when viewed on different devices due to the screen resolution settings. 
  3. Why was my artwork rejected?  We reserve to reserve the right to refuse any artwork that may be considered inappropriate, offensive, hate speech, copyright protected or trademarked.  All other reasons are outlined in our Terms of Service.
  4. Can I upload images I found on Google or any other site online? By uploading graphics, images, text etc. to our site, you agree: (1) that you own the material or have written consent to use it (2) your submission will not violate the rights, trademark laws or intellectual properties of the owner (3) have written permission to use any content owned by a third party company or individual. 
  5. What file formats should I use to submit images? Acceptable formats include: .PDF, .AI, .PSD, .JPG, .PNG, .TIFF, and .GIF.  Resolution must be 300DPI or higher.  Low resolution files (low quality) will produce low quality prints.
  6.  Once I place my order am I able to cancel or make changes? Once an order is received, the artwork is sent into production and for proofing.  Materials are then prepared (print and or cut) for pressing, so we are unable to cancel or make changes once an order is received.